COVID-19 Information

the information on this page is updated frequently. please check back often for updates. 



  • The CDC is now recommending the use of cloth face coverings to slow the spread of COVID-19. The CDC recommends wearing these in public settings where social distancing measures are hard to maintain (grocery store, pharmacy.) 

  • Governor Mills issued a Stay at Home order for the entire state of Maine from April 2, 2020 until at least April 30, 2020. Find out more.

  • Read Mayor Kate Snyder's statement in response to the Governor's Stay at Home emergency order. 

  • Council Votes to Extend Stay at Home Emergency Order Until April 27. READ FULL NEWS ALERT. While the State's Stay at Home order expands some restrictions, Portland's Emergency Order, where more restrictive, guides compliance in the city. 
  • Multilingual Resources - Espanol, Francais, Portugues, Somali, Arabic - Available Here
  • For preventative measures, City Hall & City buildings will be closed to all external visitors until at least April 30.
  • For the safety of the public, the Social Services Division's 196 Lancaster Street location will be closed to public entry until further notice. The window under the awning to the left of the office entrance is open for clients to drop off documents and Social Services staff will continue to assist clients over the phone and through the mail. 


if you need food:

Wayside Food Programs has a list of community resources available, including food pantries and meals (breakfast & lunch) for youth up to age 18.
2-1-1 Maine has statewide information about food pantries, meal sites, senior dining sites, and more.

Portland Public Schools Food Resources: View site.

If you need to Report Fraud:

Please view the U.S. Attorney’s Office District of Maine flyer.  

IF YOU NEED medical care:

Do you have symptoms of Coronavirus? Fever, difficulty breathing, tiredness, dry cough?
Don't immediately go to the hospital. Call your primary care, Portland Public Health (207-874-8633), or 211. If you do not have a primary care physician, call Greater Portland Health: (207) 874-2141

Do you need mental health care?
Times like these are stressful and difficult, and there are resources you can turn to:
Maine Statewide Crisis Hotline: 1-888-568-1112 (Voice) or 711 (Maine Relay)
Mental Health Hotline (NAMI): 1-800-464-5767 (Press 1)


Call the Domestic Violence Helpline: 1-866-834-HELP (4357)

IF YOU ARE 55+...

Visit the State of Maine site for all your resources.
For a list of grocery stores with special hours for seniors and those at-risk, go here. Please note that days/times are subject to change.

Portland Food Map is updating daily a listing of restaurants and other stores that are offering take out and delivery during this time. 

if you have questions about your job:

Unemployment, Family and Medical Leave (FMLA), or other info: 
Visit Maine Department of Labor (MDOL) website
Unemployment: or 1-877-594-5627
Labor Law Information (Bureau of Labor Standards): 207-623-7900

IF YOU own a small business:

Visit the Portland Regional Chamber of Commerce's new Coronavirus Resource Page.

View this summary of Government Assistance to Businesses During COVID-19 Crisis.

If you have questions about portland public schools:

Visit their online information center
Call 1-207-874-8159 and leave a message with your question (English Press 1, Portuguese Press 2, French Press 3, Spanish Press 4,  Arabic Press 5, Somali Press 6)

take-out, delivery food & grocery stores:

Portland Food Map is updating daily a listing of restaurants and other stores that are offering take out and delivery during this time. 

IF YOU'd like to make a donation or volunteer your time:

  • Visit Maine Helps, a new resource for those looking for ways to lend a hand.
  • Support Local Businesses and Organizations with the Pay It Forward Maine Initiative. As Maine business owners and their employees weather this unprecedented pandemic, the Portland Regional Chamber of Commerce has partnered with several organizations in our state to promote a campaign to support our community through collective action. 
  1. City Closes All Back Cove Trail Parking Lots During Stay At Home Emergency Order

    The City of Portland is closing all parking lots associated with the Back Cove Trail due to the high usage of the trail and overcrowding concerns in light of the State of Maine and the City’s Stay at Home emergency orders. Read on...
  2. Mayor Snyder Adds Tenant & Landlord Resources to City’s COVID-19 Webpage

    Building off of the City Council’s March 30th approval of an Emergency Order, Mayor Kate Snyder has compiled a comprehensive list of resources available to tenants and landlords in light of COVID-19. Read on...
  3. City of Portland Opens Additional Shelter for Clients Needing Quarantine Space

    The City of Portland has opened an additional shelter for clients needing quarantine space in light of positive COVID-19 cases. The quarantine space is located at the James A. Banks, Sr. Exposition Building. Read on...
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